Next-Gen Automation

AI Freight Data Intake & ERP Integration for Logistics

How Cargonity resolves the email chaos caused by incomplete freight orders and links incoming shipper inquiries directly into your ERP/TMS system.

The Hidden Time-Sink of Forwarding: Incomplete Orders

Every freight forwarder and dispatcher knows the feeling: an email arrives from a customer or shipper with a transport request, but key details are missing. No loading time window, unspecified cargo weight, unknown ADR classification, or no confirmed rate.

At that point, dispatchers halt high-value work, draft manual back-and-forth emails, await replies, and manually copy-paste the resulting numbers into their ERP or TMS software. This process costs hours every single day and introduces frequent human errors.

Two Operating Modes Tailored to Company Needs

Web-Based Dashboard

For forwarders without ERP integration

No custom required fields needed. Cargonity uses its logistics AI engine to parse forwarded emails in seconds, displaying structured records in an easy-to-review table for 1-click verification and quotation.

RECOMMENDED FOR ERP

AI Data Intake & ERP Integration

For enterprise ERP and TMS deployments

The forwarding company defines the exact fields required by its ERP. If any required field is missing from an incoming inquiry, the AI proactively sends a polite, professional reply email to the customer, only transferring the payload to ERP once 100% complete.

4 Technological Pillars of AI Data Intake

1. Dynamic Company Branding

Sent via the high-deliverability mail@cargonity.com cluster, displaying your company name as the sender and keeping dispatchers CC'd at all times.

2. Smart Conversation Threading

Unique reference tokens ([#C-12345]) and email header tracking reliably connect customer replies directly to the active shipment.

3. Multi-Document Analysis

Whether the shipper replies in body text or attaches a CMR waybill, PDF order, or Excel sheet, the AI extracts missing data directly from the attachments.

4. Safety Escalation Guardrail

Zero spam: the AI runs a maximum of 2 inquiry rounds. If required fields remain incomplete, it flags the shipment for immediate manual dispatcher review (Needs Attention).

Automated ERP Transfer (Webhook Integration)

As soon as all mandatory fields are gathered, the shipment status turns to READY_FOR_ERP, and Cargonity fires an instant JSON webhook to your configured ERP endpoint:

POST https://erp.yourcompany.com/api/cargonity-webhook Content-Type: application/json { "event": "shipment_ready", "shipment_id": 4128, "original_sender_email": "customer@partner.com", "loading_city": "Győr", "loading_country": "Hungary", "loading_date": "2026-04-15", "loading_time_from": "08:00", "loading_time_to": "12:00", "unloading_city": "Munich", "unloading_country": "Germany", "unloading_date": "2026-04-16", "goods_name": "Automotive components (palletized)", "pallet_count": 14, "weight_kg": 4200.0, "price": 1250.0, "currency": "EUR", "is_adr": "No", "is_frigo": "No", "missing_fields": [] }

Dispatchers Stay in Full Control

Cargonity empowers dispatchers rather than replacing them. On the live dashboard, dispatchers can at any time:

Take over communication in 1 click, halting automated AI inquiry cycles immediately.
Force push incomplete shipments to ERP ("Send to ERP as Draft") whenever appropriate.
Review full inquiry logs, partner replies, and extracted structured fields side-by-side.

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Cut administrative overhead, speed up response times, and pipe structured data straight into your ERP.

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